Carmen Hunter

Background

About Carmen Hunter

Energetic, dependable and reliable customer-oriented consultant with over twenty six-years of experience working remotely online. Solution focused and experienced in skilled communication and complex problem solving. Passionate about helping individuals and organizations accomplish goals, and assisting them in reaching their full potential to succeed. Multi-tasker, self-motivated worker with a heart for helping people. Enthusiastic about growth and accomplishment at every level and comfortable in a position of working with a team. Over thirty years of customer service experience in various industries. Core Competencies Customer Service satisfaction and retention | Client Relationship Management and Coaching| Advocate| Content Creation | Public Speaking | Leadership | Problem Solving | Critical Thinking | Marketing| Networking | Customer service management, client support and business trainings, creating course materials, writing copy and content, evaluating potential obstacles and identifying opportunities for growth, communication education, affiliate management, life and health coaching and education. Organizing client relationship tools and management platforms. Focused customer service and client satisfaction. Consulting for improvement in front facing customer and client support as well as operational improvement problem solving to retain existing customers and appeal to potential new clients. Providing improved workplace environment and staff relationships and productivity Host virtual webinar and meeting presentations for organizations and businesses wishing to avoid the technical side of marketing-Provide copy, graphics, replays, CSV reports, notes and follow up support post event Affiliate marketing and management Copy writing for blogs, email marketing funnels, events and more. Live education about health and wellness topics, funnel audience to action steps, generate revenue for the business based on program or services goals Reinvigorating stagnant membership groups/online groups etc. Answering emails and solving customer satisfaction issues Managing escalated client complaints