Carol Avery

Background

About Carol Avery

Attention to Detail & Accuracy • Critical Thinking • Problem Solving • Creativity • Editing & Proofreading • Research • Time Management & Prioritization • Coaching/Training • Verbal & Written Communication • Collaboration • Relationship-Building • MS Office Software (Word, Excel, PowerPoint, Outlook) • Adobe Creative (InDesign, Photoshop, Illustrator, Acrobat Pro) • Mac OS • Passion for and commitment to Learning & Development • Friendly & Welcoming Demeanour! As a self-motivated and energetic professional with 10+ years office administrative experience in fast-paced project environments, my detailed approach to planning and down to earth manner means recurrent tasks, ad-hoc responsibilities and diverse projects are reliably delivered with ease. The ability to confidently and enthusiastically wear many hats, while interacting with internal/external clients at all levels, has enabled a varied background and the chance to make a positive impact: ⇒ Planning /execution of 8+ Stampede/holiday events (250+ attendees): venue sourcing, logistics, F&B, securing professional musical entertainment. Extremely high customer satisfaction rate (at least 98%) for participants and management alike, as well as the vendors! ⇒ Team Lead for WCD’s on-site professional services at Chevron (Fleet Printers, Mail, Print Services, Courier, Stationery): responsible for solving problems, and coaching staff of 3 to meet/exceed service-level goals. ⇒ Responsible for vendor invoices (tracking, coding, processing in SAP), and procurement from vendors for office equipment and services ⇒ Received several Recognition Rewards for going above & beyond in organizing 2 large-scale office moves (250+ people, multiple departments/floors), and 2 multi-day global technical conferences (400 delegates). Commended for “… exceptional administrative performance & ability in the planning, coordinating & execution.” My attention to detail & organizational skills were also noted as exceptional. ⇒ Development/delivery of virtual training: disseminate complex subject matter into user-friendly training guide, including use of specialized software. Demonstrate process via interactive video calls, followed by coaching and monitoring for quality, before finalizing successful handover. ⇒ Design/creation of industry tradeshow exhibit booths including backdrop signage, pop-up banners, booth layout and supplies, furniture rentals, design/production of marketing materials (folders/brochures/ads/mouse pads/pens/business cards), logistics and shipment of materials, and assistance with on-site representation