Carol Chen

Background

About Carol Chen

ICAN Solutions is an IT service and consulting company, specialised in integrated Cloud-based CRM and business application. The integrated Cloud-based solution provides a customised CRM, website, e-Commerce, e-Marketing and business management modules, such as Membership Management, Job Management and Project Management, e-commerce, etc. ICAN has successfully delivered the integrated solutions to many not-for-profit organisations, dental clinics and dental lab businesses, financial services companies, legal service companies, engineering and medical companies, property services and real estate, retail and service businesses, etc. Carol works as an IT consultant and project manager for more than 15 years. She manages the projects from pre-sale, tendering, transferring client's business requirements to IT models, developing management, testing, commissioning, clients training and post-sale account management. She has extensive project management, digital assets management, e-marketing campaigns, customer service and Cloud-based CRM and Business Management experience. As music lover, Carol is also the co-founder of Zhang Violin Institute. Zhang Violin Institute provides an outstanding online violin learning video resource covering from preliminary to advanced level of violin learning. Carol has also organised annual international violin competitions, music summer school, music education conference and online violin competition, etc.