Carol Hambrick

Background

About Carol Hambrick

I started my career with GEICO in the Macon, GA office in 1980. I've held numerous positions over the last 35 years. Claims manager/Team leader — 1993 to 1997 Responsibilities: Manage litigation unit of 7 examiners, managed two supervisors with sections of 7 adjusters each; adjuster licensing coordinator; systems coordinator; claims trainer; structured settlements, mediations, trials Claims Supervisor — 1993 Responsibilities: opened GEICO's claims office in Lakeland, FL reporting directly to the branch manager. Assisted in the training of local new hires for entry claims level positions. Supervised a multi-claims level unit consisting of entry level adjusters, level one adjusters, bodily injury adjusters and remote offsite adjusters. Handled state adjuster licensing, computer systems, records and control, job applicant interviews, establishing job goals and job evaluation, adjuster training and acting branch manager when needed. Claims trainer/systems security - development/licensing coordinator — 1991-1993; GEICO, Macon, GA Responsibilities: Handled training for all adjuster levels with primary focus on upper level claims handlers. Developed comprehensive training program for multi-state and FL claims adjusters. Handled systems development, systems security and adjuster licensing. Claims Litigation Examiner- Levels I, II and - 1986-1991- GEICO, Macon, GA Responsibilities: Handled litigation cases for multi-state and FL Claims Adjuster Levels I, II and - 1981-1986 - GEICO, Macon, GA Claims interviewer - 1980-1981 - GEICO, Macon, GA Education Mercer University- studied Communication 3 years of study GPA 4.0. No degree CCLA - 1988 INS 23 - 1986 FL resident full lines adjuster license 620 Investigation, coverage, litigation handling, contract evaluation/understanding, mediation, supervision, management, independent work, group work, written communication, Microsoft word, excel, outlook, West law and Lexis legal research.