Carol Morris

Background

About Carol Morris

Strategic Planning: Worked with Executive Committees to create strategic plans that cascaded throughout organizations and improved key indicators in the categories of financial, customer, employee and stakeholder. Quality/Process Improvement: Directed Quality program that resulted in state-wide recognition (Governor’s Sterling Award), improved processes, increased customer satisfaction, and established accurate metric analysis. Training: Directed and Managed Training functions as well as designed, implemented, and presented training curriculums that achieved measurable results and accomplished strategic objectives. Supervised Staff Development personnel who were named finalists in the Excellence in Employee Development Category of the Excellence in Employee Training and Development Awards; wrote Chief Learning Officer Silver Vanguard Award winning application Talent Management: Designed Board Succession and Development Frameworks, created leadership performance appraisal to align with organization's strategy, responsible for administration, reporting and continuous improvement of employee satisfaction survey and results, standardized and analyzed rewards and recognition programs to ensure they supported organizations values and strategy, designed, delivered, measured and evaluated programs to develop high potentials and strengthen the pipeline for key positions