Carole Berdkane

Background

About Carole Berdkane

With more than four years of experience as a Senior Front Desk Coordinator at DNA Health Corp, I am a versatile and reliable professional who excels at supporting managers and executives in high-paced environments. I have diversified skills in client relations, human resources, recruiting, project management, and administrative support, and I am proficient at building and maintaining professional relationships. As part of the front desk and sales team at DNA Health Corp, I contribute to the company's mission of providing high-quality health and wellness services to its clients. I handle customer inquiries, bookings, feedback, and complaints with efficiency and courtesy, using the CRM system to manage and update client records and preferences. I also assist with the recruitment, training, and supervision of new staff members, and coordinate with other departments and external partners to ensure smooth and timely delivery of projects and services. I am passionate about customer service and always strive to exceed expectations and enhance customer satisfaction.