Carolina Eckert
Reservations Agent at American Airlines
Based in Liverpool, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Liverpool
Industry
Airlines and Aviation
Company size
59K
Contact information
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c•••••••@aa.com
Phone
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Background
About Carolina Eckert
I am a business analyst focused on results, with experience in business process improvement, customer experience, and data-driven decision-making. I have a strong background in data analysis, CRM, digital strategy, and workflow optimization, which allows me to identify inefficiencies, improve business operations, and enhance customer interactions. Throughout my career, I have worked in aviation, technology, retail, and marketing, developing valuable insights into customer behavior, process automation, and strategic planning. Whether I am optimizing digital workflows, improving customer service processes, or analyzing market trends, I always depend on data and insights to create effective solutions.
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