Carolina Munoz
Technical Support Engineer(L1) at Sutherland
Based in Bogota, Colombia
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Seniority
Staff
Department
Other
Location
Bogota
Industry
IT Services and IT Consulting
Company size
68K
Contact information
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c•••••••@sutherlandglobal.com
Phone
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Background
About Carolina Munoz
Graduate in Systems Engineering and Modern Languages with over four years of experience in customer service and multichannel support.Technical expertise in front-end development and troubleshooting combined with advanced multilingual communication skills (Spanish, English, German).Experienced in creating process and workflow documentation, collaborative problem-solving, and intercultural cooperation.Motivated to apply my combination of technical knowledge and language proficiency to develop innovative, user-focused solutions in technical support and IT roles.
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