Caroline Grant
Sr Director Strategy, Api Practice at Concentrix
Based in Nashville, United States
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Seniority
Director
Department
Information Technology
Location
Nashville
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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c•••••••@concentrix.com
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Background
About Caroline Grant
I deliver exceptional outcomes leading technology teams. Doing this repeatedly in different roles at different companies, I have learned that success is mostly creativity, building a great team, staying focused on your goal, and mindset.Throughout my career I have gravitated (or been asked) to lead the “hard projects”. When I worked for Healthways early in my career I took an implementation leadership role. Our largest BCBS customer wanted a cutting edge benefits portal and we had to integrate two new recent acquisitions and their systems into our platform in 6 months before open enrollment. Twenty trips later across the country, creating new data exchange patterns, extensive integration testing, additional hardware, and a customer that believed in us—we delivered! Since that time I have been hooked. I enjoy most, the years where I connected with great people, where we were working toward a common vision, and were delivering something that seemed impossible when we started.As someone who likes learning and being presented with challenges, I have had many different technology leadership roles and led teams across the globe. My true love language is a combination of people and data. I have spent many of my years in Data Engineering, Data Warehousing, Big Data, BI reporting, and middle tier/API technologies. However, I have also led Full Stack application development teams, implementations, cloud migrations, been a technical Product Owner, and most recently been a consultant overseeing and guiding large client APIM initiatives and helping assist companies modernize their API Program strategy. I have learned these things about myself and success- I love people and am more fulfilled leading teams- I thrive on doing something impactful and helping people realize success- I find the right people with strengths different than me and enable them to achieve - The customer is at the center of success - I have the ability to talk tech and exec - Problems always arise, but it’s how you solve them- I can connect people to a vision bigger than themselves that is sincere and meaningful- A big part of success is your network. If you are doing things the right way people want to work with your team and will assist in any way they can- Sometimes failing fast is the only path to success and it was a just stepping stone - Coaching people, handling the financials, and measuring KPIs are a critical part of the job and required for long term success
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