Caroline Mirabal
Administrative Assistant i at Lennox National Account Services
Based in Piscataway, United States
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Seniority
Staff
Department
General Business & Management
Location
Piscataway
Industry
Facilities Services
Company size
384
Contact information
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c•••••••@lennox.com
Phone
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Background
About Caroline Mirabal
I am a profit-driven and fully bilingual Administrative Manager with +18 years of experience providing streamlined operational guidance and administrative support to up to 35 staff members in the restaurant and services Industry. Possess strong multi-tasking skills, with the ability to simultaneously manage various projects and schedules. Increased efficiency by up to 20% by a customer-oriented strategy implementation. Excel at resolving company challenges with innovative solutions, and process improvements that increase productivity, customer experience, and employee coaching. Skilled at training and motivating employees to deliver outstanding customer service, reduced staff turnover rates, and a rise in sales. CAREER HIGHLIGHTS Generated a sales revenue increment of 17% through a solid customer service strategy. Exceeded the CEE goal as per monthly audit report, by improving the cleaning and waste handling practices. Decreasing overall business costs by 1.09%. Optimized the customer satisfaction rate by 10% through dedicated customer-oriented training.
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