Caroline Proctor

Background

About Caroline Proctor

Excellent time management skills and a proven track record of setting and meeting ambitious goals. Coordinator of operation, productivity, efficiency and profitability through the implementation of effective methods and strategies. As an operations manager Caroline is an expert handling the day-to-day of all members of the customer service team, inventory and receiving. Communicating effectively with leadership teams to plan and set business goals/objectives. She has been instrumental in going above and beyond to ensure customer satisfaction through creative problem solving. Developed and updated policies and procedures to ensure effective and efficient workflow. Provided training on safety, customer procedures and key system updates. Experience supervising, coaching and developing staff.~Demonstrated proper procedure and training / coaching new associates and department managers through development / mentoring of managers to the next level.~Increased stores efficiency through process improvement such as managing planograms, scheduling stock replenishment, and freight put away. Areas of Expertise: Merchandising Loss Prevention Inventory Control Human Resources Shipping & Receiving Customer Service Time Management Training & Development