Verified recordSoftware Development

Caroline Sweeney

Senior Manager, Customer Success at Insightsoftware

Based in Cincinnati, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Cincinnati

Industry

Software Development

Company size

2.3K

Contact information

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Email

1 credit

c•••••••@insightsoftware.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Caroline Sweeney

Customer success has always been at the center of my work. I’ve spent my career leading teams, building processes, and partnering cross-functionally to help customers achieve their goals and drive business growth.I’m experienced in scaling success programs, improving retention, and finding practical solutions to complex challenges. I bring a strategic lens to my work, backed by an MBA and years of hands-on experience. I care about team development, clear communication, and delivering value—both for customers and the business.Currently, I’m a Senior Manager of Customer Success at insightsoftware, focused on helping our customers see results and our team succeed.Always open to connecting with others in the customer success and SaaS space.

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