Caroline Travers

Background

About Caroline Travers

I have undertaken a wide range of roles in Wealth Management and Retail Banking over my 37 year career. In current role since April 2020 and two key achievements have been- Creation and delivery of an online client event in August 2020 on Financial Wellbeing and the importance of having a robust, cash flow modelled plan to accommodate longer life expectancies. This resulted in client referrals and material has been used to support to and generate more client lead flow- Moved to newly created Client Director role April 2020, formed new team of advisers, working in fast paced change environment. Success has been in quickly building trusted team relationships, coaching them towards self-sufficiency, operating in a new COVID environment to achieve their personal and business objectives.Key achievements in previous roles- Development and implementation of an advice process for additions into the back book to best meet clients needs. Resulted in better outcomes for circa 300 clients with complex portfolios and up to £45m new FUM- Undertook additional responsibility for separate team, promoting departmental collaboration and support, ensuring the delivery of key product & proposition outputs in the fast paced project for successful SPW launch. Key Experience · Leadership: I have over 10 years experience as a leader and coach to regulated supervisors and advisers, inspiring others to develop the skills, knowledge and resilience required to be successful in the HNW environment and deliver on personal and business objectives.· Business Delivery: As a successful client adviser, I have a strong track record of meeting and exceeding the client and business objectives, through the creation of a supportive business network and robust business planning. · Technical Knowledge: Integral part of the “Advice 15” project delivering revised advice proposition and training for post pension freedoms environment. Also involved creation and delivery of client awareness seminars and media announcements. · Regulatory understanding: Through roles and professional CPD activities, I attend externally organised seminars with relevant updates from the FCA and associated supervisory bodies. Interested in opportunities on either an employed or self-employed basis.Key SkillsManage Ambiguity/Change : Deliver Results : Emotionally Intelligent Leadership : Judgement & Decision Making :Courageous/Confident Leadership : Resilience : Coaching Excellence : Regulatory Risk Management : Delivering Excellent Client Service & Outcomes : Influencing Business Strategy