Carolyn Leano-Carlson

Background

About Carolyn Leano-Carlson

Over 20 years experience in customer service and office support in various industries. Enthusiastic, professional, and personable, my passion is to contribute, support, and make a difference. KEY SKILLS AND COMPETENCIES Professional Adaptable Verbal and written communication skills Actively listens Detail-Oriented Telephone etiquette Projecting a professional image face-to face, on the phone and via email Client Relations Training Research Team player Good problem solver managing customer data Experience of working in a busy inbound call center environment Call handling Payment Processing Accounts Payable Filing, Faxing & Mail Distribution Customer Accounts Setup and cancellation Technology: Microsoft Office (Word, Excel, Outlook,) Infopro | SAP | My Resource| Internet. Other Skills: Data entry, 10-Key and typing. Working knowledge of various office machines.