Carson Hunter Townsend
Senior Customer Success Enablement Manager at Udemy
Based in Dublin, Ireland
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Seniority
Manager
Department
Customer/Client Service
Location
Dublin
Industry
E-Learning Providers
Company size
9.2K
Contact information
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c•••••••@udemy.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Carson Hunter Townsend
MBA and Customer Success Manager with 10 years experience in customer acqusition and success roles building customer pipelines, desiging CRM's. and creating and facilitatig adoption tutorials in early stage experiential/technological education startups Prior to School of Future, worked with the Washington State Department of Health fielding Spanish speakers and tracking Covid-19, and also coded an auto-populating CRM for the team to track work notes and auto-generate End of Day reports. Before the MBA, worked with the JUMP! Foundationg first in Bangkok, Thailand and then in Beijing, China ending up leading all new business development and customer adoption for first year of partnership. My official title was "Firefighter" as I was he go to for a crisis in any of the business verticals: product, sales, operations, partnerships.
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