Carter Autrey
Technical Analyst at Medallia
Based in Birmingham, United States
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Seniority
Staff
Department
Information Technology
Location
Birmingham
Industry
Software Development
Company size
2K
Contact information
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c•••••••@medallia.com
Phone
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Background
About Carter Autrey
As a Professional Services Technical Analyst I support the technical design and delivery of Experience Management solutions for our customers. I am developing and applying my expertise with Medallia’s product offerings to deploy solutions that meet our customers’ business needs. I collect and document technical requirements and specifications in collaboration with senior team members, configure the Medallia platform, and support Quality Assurance (QA), User Acceptance Testing (UAT), and launch processes with customers to ensure successful technical outcomes. Strong financial services and customer experience professional with a Bachelor of Business Administration - BBA focused in Management and Marketing with a Specialization in Professional Sales from The University of Alabama and a Masters of Business Administration - MBA focused in Information Systems at the University of Alabama at Birmingham. As a forever student and professional, I am a lifelong learner pursing better solutions and best practices to improve the future of each person and organization that I interact with.
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