Casandra Carson
Business Relationship Manager at Golden 1 Credit Union
Based in Sacramento, United States
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Seniority
Manager
Department
Sales & Business Development
Location
Sacramento
Industry
Banking
Company size
2K
Contact information
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c•••••••@golden1.com
Phone
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Background
About Casandra Carson
As a seasoned Client Relations Manager, I bring over 10 years of experience in developing and implementing CRM strategies that drive customer satisfaction, increase sales, and improve customer retention. My expertise lies in Salesforce, SNOW, and ScrumMaster methodologies, which I have used to lead cross-functional teams in the successful delivery of various projects. Outstanding written communication and my desire to maintain the highest level of client satisfaction has broken barriers concerning crucial conversations, trust, and respect with both internal and external team members. Skills include: • CRM Strategy development and implementation • Salesforce and SNOW administration • Scrum Master Methodologies • Customer Relationship management • Project Management • Team leadership and development • Excellent Verbal/Written communication • Microsoft Suite Experience • Technical Research/Problem Solving
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