Cassandra Gratton

Background

About Cassandra Gratton

A vibrant life long learner providing exceptional client management, facilitation, and advocacy, my career path has always circled the wagons around providing sound, synergetic, efficiencies for the organization, and a humanistic, supportive, environment for the team. I have fun while I get it done, ask the tough questions, and do the challenging work. Client Service: Proven ability to work effectively with diverse populations, multi-disciplinary teams, and interface with all levels of organization, while nurturing supportive relationship with clients and external partners to exceed their expectations and maximize opportunity. Adept with sensitive, stressful, or emergent situations able to work through resolution in a calm and supportive manner enhancing confidence in the relationship. Project Management: Ability to self-manage and work independently and/or with a team to develop plans, identify resources while adhering to budget, prioritize strategically, organize work streams, implement change, and manage time efficiently while attending to multiple projects simultaneously in balance with addressing immediate needs while monitoring progress and maintaining a focus on long- term objectives. Contract & Document Management: Experienced and able to read, analyze, understand, and interpret written material, including complex legal documents, SOWs and SOPs, technical material, policies and procedures, contracts, instructions, reports, charts, graphs, or tables, and apply to executable operations. Communication: Excellent verbal, written and presentation skills adapted effectively to convey information and translate complex topics into clear points for broad audiences. Skilled at client engagement, approachable, responsive, and professional, able to analyze and resolve complex issues. Research, Investigation, and Analysis: Strong analytical skills with attention to detail and accuracy. Able to source appropriate materials, gather intelligence, compile, document, and index information from various sources to formulate sound, well-informed, and objective decisions to create practical solutions. Adaptive, flexible, critical thinking skills to examine the impact and implications of evidence-based decisions to understand client needs and find innovative solutions to accomplish common goals. Systems & Accounting: Proficient in Open Office, G-Suite, and Microsoft 365 Suite skills: Excel, Word, PowerPoint, Vizio, One Note, Teams. Adapts quickly to new software and management systems, often serving as support for performance issues or administrative changes.