Cassandra Riley

Background

About Cassandra Riley

Solutions-driven and organizationally focused leader with the ability to manage and drive the building and maintaining of effective provider relationships, contracts and programs for all lines of business via the leadership of teams focused on serving providers, managing contracts and proactively attaining all established network goals and targets. Ability to build and lead network relations and managed care customer service teams, negotiate, review and maintain/enhance complex provider contracts, and meet/exceed accessibility, quality and financial goals and cost initiatives. Top performer experienced in identifying/implementing process improvement and driving business growth initiatives, while working directly with teams with an emphasis on training, outreach and provider management. • Contract Management. Claims & Billing Issues • Network Management • Team Building/Management • Problem Analysis/Resolution • Provider Retention • Staff Training/Development • Provider Training/Education