Cassidy Beckham

Background

About Cassidy Beckham

My passion is simply to help others as much as possible, which is what drove me to pursue a degree in nutrition and foods! Each of my jobs in the past has involved me assisting others in big and small ways. I have worked a variety of retail and customer service oriented positions including catering for Whole Foods, client experience agent for Stitch Fix, and most recently a customer service specialist role assisting with Atlas Coffee Club's new Tea Club department. I was offered the opportunity to help start up the Tea Club CS department because my team trusted me entirely to take good care in setting up solid foundations for the future growth of this area of the company, and I have done just that.I love to get out of my comfort zone and try new opportunities, which also lead me to be a bike tour guide in Austin for a handful of months – this helped me gain a ton of confidence with public speaking and thinking on my feet (literally)! I also love to do improv comedy in my free time, which has absolutely helped with this as well.While my base of knowledge lies in the nutrition field, I see my biggest strength as being able to be adaptable and personable with customers. My empathy has reached levels of being able to predict other's needs before they even speak them out loud. Additionally, many of my prior jobs have leaned on a ton of email communication and one of my biggest talents is speaking clearly when communicating over a written format (even if the subject matter is extremely complicated). My colleagues will send me tricky emails from customers that they are struggling to come up with a response for and I always have them covered with the proper phrasing and verbiage, prompting my co-workers to refer to my help as "adding the Cassidy sparkle." I'm always more than happy to help and love to make connections with my co-workers and customers alike!