Catalin Balan

Background

About Catalin Balan

Focused and results driven hospitality leader with more than 20 years' experience working in luxury hotel operations. Proficient in revenue generation, cost containment, growing employee talent and exceeding guests satisfaction. Proven ability to maximize profitability, increase employee engagement and a passion for aligning people and organizations to reach their goals. I'm a self-motivated, very organized and enthusiastic individual who is always looking to learn and discover the marvelous world of hospitality. Specialties: More than 20 years of experience in the hotel, hospitality and travel industry. Fluency in English and learning another foreign languages (Italian, French and German) and a keen interest in foreign cultures, enabling me to build stronger business relationships. Managing myself effectively trough planning, organizing, enabling me to deliver work on time. Abilities and skills: • Strong communication skills. •Clear understanding of guest service in a hotel environment. • Demonstrated leadership abilities. • Highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. • Ability to handle stressful situations in a calm, professional manner and exhibit good judgment. • Ability to communicate clearly and directly with guests using a positive, clear speaking voice. • Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible. • Excellent supervisory and interpersonal skills.