Catalin Cristea
Business Analyst at Alef Distribution Ro
Based in Bucharest, Romania
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Seniority
Staff
Department
General Business & Management
Location
Bucharest
Industry
Information Technology and Services
Company size
76
Contact information
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c•••••••@alef.com
Phone
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Background
About Catalin Cristea
For the last 5 years I have been helping a XaaS platform to grow in order for the the cloud subscriptions business to scale. As a business analyst I am focused on creating user stories and features that will help my team to work more efficiently through automated processes.With more than 8 years of retail and customer-care experience, I used the many projects I was involved with to successfully coordinate teams of 10-20 people.I easily assimilated all the eCommerce platforms I encountered (ERP, WMS, VTEX, Magento) and I passed them on just as easily to the members of my team, offering them my full support for a smooth integration.The experience as a sales consultant helped me develop my attention to details, patience and self confidence regarding my interactions with my customers and business partners. Also, monitoring my team's SLAs and KPIs helped me find a balance between successfully completing my projects and providing the most natural mentorship possible.
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