Verified recordSoftware Development

Catelyn C.

Customer Success Manager at Responsive

Based in United States

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Seniority

Manager

Department

Customer/Client Service

Location

United States

Industry

Software Development

Company size

703

Contact information

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c•••••••@responsive.io

Phone

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Background

About Catelyn C.

Hello! I’m Catelyn Charleston. I am currently a Customer Success Manager with 4+ years of experience. I am passionate about developing business/customer relationships and advocating for customer needs and success. I also have a deep enthusiasm for diversity, equity, and inclusivity while promoting great company culture. Skills Overview 🟢 Retention, Adoption, Onboarding, Implementation, Upsells 🟢Churn Management, Key Performance Indicators, Salesforce, Zendesks, CRM 🟢 Data Analytics, SQL 🟢 Best Business Practices, Agile/Scrum, Project Management 🟢 Digital and Social Media Marketing, Email Marketing, SEO, HTML, CSS 🟢 Content Production, Copywriting, Brand Development, Graphic Design, Community Engagement 🟢 Adobe Creative Suite, Microsoft 365 Suite, Google Suite Feel free to DM me with any inquiries or outreach.| SaaS | B2B | Tech |

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