Cathy Setliff

Background

About Cathy Setliff

Experienced Billing Clerk with a demonstrated history of working in the accounting industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Data Entry, and Microsoft Office. Strong accounting professional graduated from NORTHWOOD HIGH SCHOOL. 11 years Clerical/ Typing/ Office skills/ Customer Service • Five years of experience with Billing/ Processing Medical/X-ray claims and Insurance eligibility/ verification inquiries. Entered all patient information in data base system for proper processing. Maintained and managed all patient medical records as per regulation Medicare / Medicaid audit purposes. • Four years' experience as a Time Keeper / Payroll along with Administrative duties. Maintaining all departmental personnel files for assigned department. Managed and maintained current employee benefit information per employee request when needed. Served as a clerical assistant to a Maintenance Manager involving 80 plus employees. • Two years with experience with retail customer service. Taking/ Receiving customer order for product, fulfilling that order to their satisfaction. Proficient with MS Office, and the Internet. Experience with Excel, Word, and Internet, Outlook Operate business machines. Transcribe spoken or written information Compile data / generate data for financial reports Provide customer service/ maintain client relations • Updating and directing phone calls • Time management maintaining databases • Sending emails • Reviewing files and records to answer requests for information • Maintaining filing system • Handling inquiries and incoming work requests • Answering and skills and the ability to prioritize work • Attention to detail and accuracy • Problem-solving / Adaptability • Customer service orientated • Team work/ Strong work ethic Authorized to work in the US for any employer