Cecelia Alexander

Background

About Cecelia Alexander

I am a relationship-driven leader, seeking connections with colleagues and clients. In my relationships with the employees who report to me and the clients I work with, my goal is to understand how I can use my years of experience in multiple fields of work to support growth, build trusting relationships, and develop sustainable processes and expectations. By offering meaningful collaboration opportunities with each colleague and client I connect with, I drive results in employee development, meet the needs of clients, and create ideal systems and procedures in order to meet and exceed KPIs. Recent Professional Accomplishments • Developed new partnership team, including creation of launch process, standard operating procedures, presentation of services, and hiring of team. • Launched over 25 new partnerships within 3 years. • Led strategic discussions with partner contacts, resulting in a 97.3% implementation rate of the best practices presented to partner contacts across my portfolio • Managed a team of over 25 colleagues that averaged 90.03% term-to-term retention of partner institutions' students, compared to departmental average of 85.6%. • Maintained 2-5% increase of year-over-year enrollments, compared to departmental expectation of 1-2% growth. • Managed team throughout two company mergers over 4 years.