Cecile Hurley

Vice President Customer Success at Closereach

Based in Ottawa, Canada

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Seniority

Vp

Department

Customer/Client Service

Location

Ottawa

Industry

IT Services and IT Consulting

Company size

15

Contact information

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Email

1 credit

c•••••••@closereach.ca

Phone

5 credits

+1 ••• •••• ••••

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Background

About Cecile Hurley

I am a leader who is passionate about customer success. I have extensive experience in growing client relationships and a proven ability to respond to a variety of demands and achieve objectives by mobilizing resources, using initiative, and exercising sound judgment. I am proud to have built a successful career by having a belief in the power of good process, relationship building and having trust in your team.Key skills- Self-organized, motivated and detail oriented- Comfortable working at all levels within an organization- Experienced in working with technical, pre-sales, sales and management roles- Ability to tailor solutions by listening to and understanding client needs- Skilled in designing and improving customer delivery and retention processes- Well versed in modern collaboration, productivity, marketing and sales tools- Strong communication, writing and proofreading skills- Experience with trade shows, webinars, email blasts and related marketing activities

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