Celeste Douglas
Proponent Coordinator at Yamatji Southern Regional Corporation
Based in Australia
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Seniority
Other
Department
Other
Location
Australia
Industry
Non-profit Organizations
Company size
21
Contact information
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c•••••••@ysrc.com.au
Phone
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Background
About Celeste Douglas
Designed and delivered training programs for Flight Attendants and Trainers of global clients including Garuda Indonesia, Etihad, Oman Air and Jetstar Pacific.• Developed and facilitated high-level Customer Service Workshops (Entry-level, Refresher and Leadership) for Premium Airline Lounges in Asia, Europe and Australia. • Facilitated trainings for over 500 flight attendants and 180 airline lounge staff• Delivered Train-the-Trainer Program to more than 20 trainers • Designed, developed and facilitated trainings in customer service mindset, brand values, effective communication and teamwork, cultural diversity, service recovery, handling challenging situations, social etiquette & grooming, personal and career development, leadership and management.
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