Celine Dickson

Background

About Celine Dickson

A dynamic and strategic executive whose practice is to inspire teams by focusing on the power of a positive perspective and the importance of a growth mindset. Consistently leds cultural transformation and has successfully transitioned businesses from traditional, hierarchical, silos and risk-averse into strategic, collaborative, customer-centric and agile cultures. Diverse experience across Insurance, Superannuation and FMCG industries, via B2C & B2B brings a one-of-a-kind perspective and experience that quickly identifies opportunities to accelerate profitable growth. Consistently develops entrepreneurial initiatives to differentiate and create exceptional value for both Consumers and Partnerships. Designing innovative “Digital CX” operating models, digital platforms, APIs, customer centered design to drive customer satisfaction and high conversion. Core Skills: Business Transformation I Leadership l Coaching l Mentoring, P&L Management, Sales & Profit growth, eCommerce conversion optimisation, Marketing and Brand strategy, Martech / Insurtech, Digital innovation, Product and Pricing development, Managing Agile teams, Channel Strategy – Digital, Branches, Partnerships, Customer journey / life-cycle strategy.