Verified recordIT Services and IT Consulting

Ceri Callander

Scrum Master Implementation Analyst at Focus Solutions Healthcare Technology Consultants

Based in Lowell, United States

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Staff

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Location

Lowell

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IT Services and IT Consulting

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c•••••••@focushcs.com

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Background

About Ceri Callander

With over 5 years of experience in agile project management and business analysis, I am an Implementation Analyst at Focus Solutions, a healthcare technology consulting firm that provides innovative solutions for medical software and systems. I have multiple certifications in agile methodologies, including Scrum Master Certified (SMC), Certified Professional - Agile Marketing (ICP-MKG), and Certified SAFe® 5 Scrum Master. As an Implementation Analyst, I train clients in the use of complex medical software covering all aspects from office management, clinical to billing. I also support EHR and BI systems, identify and address deficiencies, and ensure the solution design intent is realized and works seamlessly with existing systems and infrastructure. I utilize various tools such as Jira, Trello, MS Project, Sales Force, Zendesk, MS Teams, Slack, and Google Suite to communicate and collaborate with all levels of staff and stakeholders. I am passionate about delivering high-quality solutions that improve the efficiency and effectiveness of healthcare services and outcomes.

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