Chad Edwards

Background

About Chad Edwards

Innovative business operations specialist with an exceptional capacity to optimize both sales and service performance Charismatic, solutions-driven and profit-oriented Service Operations Manager with extensive theoretical and practical, progressive experience in strategic sales, human resources management, administration, customer service, project and financial management, as well as partnership and relationship building. Inspirational leader of service and sales operations with a proven ability to drive business growth through aggressive sales initiatives, market trend analysis and market penetration. Talented professional with dynamic communication and presentation skills, coupled with a track record in managing relationships, inspiring colleagues, and motivating peers to perform to the best of their abilities. Ability to cultivate high-performing staff, and a capacity to effect operational change leading to improved business performance, reduction of cost and maximization of profitability. Team Building & Leadership Organizational Management Client Relationship Management Business Liaison & Communication Service Delivery Process Optimization Client Service & Conflict Resolution Network/Relationship Building Tactical Sales & Marketing Performance Management