Chad Gray
Technical Solutions Architect - Collaboration at Insight
Based in Palm City, United States
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Seniority
Staff
Department
Information Technology
Location
Palm City
Industry
IT Services and IT Consulting
Company size
17K
Contact information
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c•••••••@insight.com
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Background
About Chad Gray
Visionary technology leader with 19+ years of progressive experience architecting and delivering enterprise-grade collaboration and contact center solutions. Deep subject matter expertise in CCaaS, UCaaS, and digital customer experience transformation across leading platforms such as Cisco Webex Contact Center and Microsoft Teams. Proven success leading GTM strategy, managed service development, and partner co-innovation across system integrators and Fortune 500 clients. Demonstrated ability to translate complex business challenges into actionable architecture and solution strategies that drive revenue growth and measurable CX outcomes. Adept at executive stakeholder engagement, product strategy alignment, and competitive analysis to maintain industry leadership.
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