Chad Harrington

Background

About Chad Harrington

Dynamic technology and services leader with 20+ years of experience driving large-scale delivery, customer success, and digital transformation across complex, matrixed organizations. Proven track record managing a $20M+ Professional Services P&L, leading global portfolios, and consistently delivering against revenue, margin, utilization, and customer satisfaction targets. Recognized for translating strategic priorities into operational execution—aligning delivery, sales, and go-to-market teams to drive adoption, expansion, and measurable business outcomes. Successfully led multi-program portfolios across Public Sector and enterprise clients, generating $3–5M in incremental annual revenue through targeted growth initiatives and disciplined execution. A trusted leader in high-stakes environments, known for building and developing high-performing teams, navigating executive-level escalations, and establishing governance models that scale delivery and improve predictability. Committed to driving sustainable growth by aligning customer value realization with business performance and long-term partnership success.