Chad Tanner

Background

About Chad Tanner

Technical Pre-Sales leader with a continuous record of individual and team success; driving and delivering AI, Contact Center, SaaS, Data Management CRM & ITSM/ITIL solutions. Quickly bridges the gap between customer business needs and technological solutions and then delivers value-driven advice to CXO and EVP audiences. Demonstrated success from Mid-market to Fortune 50 companies across numerous industries, cultures and countries. Business Development • Extensive subject matter expertise for the AI, CRM, WEM and Contact Center domains • Solution selling expert who generates compelling prototypes, presentations and solution designs • Crafts first class teams to drive results • Extensive experience and success managing and supporting complex sales of software and services • Business analysis driving towards lead and opportunity development • Problem Solver; understands the ultimate goal and generates plan to resolution • Nurtures critical business relationships, internal and external Customer Success • Proactive advocate acting for customers voices by linking customer needs to product direction • Strategic global and regional business objectives definition through well-articulated plans • Successful change agent with managing complex software and services opportunities linked to business value • Executive leader who removes business obstacles; understands the ultimate goal and generates plans to resolutions • Expert in defining, measuring and realizing organizational value of software, processes and services Organization Development • Organized to a Flaw – Obsessed with Efficiency • Trains, Coaches and Mentors Personnel both direct reports and Mentees • Extrovert in a Professional and Executive Appropriate Manner; Ability to Command an Audience / Room • Demanding – Results Oriented • Multi-cultural; Global awareness • Crafts and delivers organizational readiness, enablement and alignment to achieve KPIs