Chanda Nov

Background

About Chanda Nov

Highly motivated and result-driven Customer Service Representative with a proven track record of delivering exceptional support across various channels. Expertise in handling reservations, fare rules, changes, cancellations, and point redemption issues ensures a seamless experience for clients. Proficient in facilitating travel bookings and resolving inquiries promptly to ensure customer satisfaction. Adept at multitasking and remaining calm under pressure while providing site navigation assistance and educating customers on website functionality. Strong communication and interpersonal skills with a focus on problem-solving and a commitment to delivering an outstanding customer experience. Thrives in collaborative environments, demonstrating leadership and a keen attention to detail to drive success. I am enthusiastic about leveraging my extensive customer service expertise and technical proficiency to excel in a Customer Service Representative role at your esteemed organization.