Chandan Kumar Singh

Background

About Chandan Kumar Singh

Having 11 years of total experience including 5.7 years of experience in Salesforce.com domain Expertise in working in Agile Environment Capable of quickly learning and delivering solutions as an individual and as part of a team. Expertise in managing Salesforce Admin Team. Possess good analytical, problem-solving skills, ability to meet deadlines, and work on multiple modules. Customized and Developed setup menu adding Picklist Values, amending Page Layouts, creating assignment rules and more. Developed junction objects, implemented various advanced fields like Custom Formula Fields, Process Builder, Flow, Field Dependencies, Validation Rules, Workflows, Sharing Rules, Reports & Dashboards and Approval Processes for automated alerts, field updates, and Email notification according to the business requirements. Prepared test data and plan and conduct basic unit or module testing. Performed Salesforce.com configuration and administration, including implementation of Org-wide defaults, Roles, User Profiles, Permission Sets and permission Set Group etc. Experience in various Page Layouts, Record Types and its configuration of Permissions based on the Organization hierarchy requirements. Expertise in Sales Cloud, Service Cloud and Community Cloud Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients. Expertise in data migration using Data loader, DemandTool, Salesforce Inspector and Salesforce Import Vizard tools. Expertise in working with stack holders to create, Interpret and implement business requirements into technical specifications. Experienced in using Web-to-Lead, Web-to-case and Email-to-case functionality.