Verified recordIT Services and IT Consulting

Chandan Rai

Associate Architect Ai Commerce (Agentic Systems) at Infogain

Based in Bengaluru, India

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Seniority

Other

Department

Other

Location

Bengaluru

Industry

IT Services and IT Consulting

Company size

5.9K

Contact information

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c•••••••@infogain.com

Phone

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+91 ••• •••• ••••

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Background

About Chandan Rai

AI Commerce Architect with 10+ years of experience in Adobe Commerce (Magento), specializing in building event-driven and agent-driven commerce systems.I design intelligent customer journeys across discovery, cart, and checkout by leveraging behavioral signals, decisioning frameworks, and business guardrails to enable dynamic and contextual experiences.My expertise includes integrating enterprise systems such as ERP, PIM, and OMS, and translating complex commerce workflows into scalable, AI-assisted architectures aligned with systems of record.I work with LLMs, RAG pipelines, vector databases, and MCP servers to enable intelligent automation and decisioning layers in modern commerce platforms.Focused on bridging business, data, and engineering to deliver measurable outcomes such as improved conversion, engagement, and customer experience.

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