Chandra Kishore

Background

About Chandra Kishore

I am a passionate, enthusiastic and experienced Hotelier with over 24 years of intense experience, who loves nothing more than sharing my knowledge with my team and colleagues to ensure we are providing the best possible service for our guests. I now feel ready to show my full potential and progress within the industry. I gained the exposure and understanding of the work ethics along with opportunity to Strive & look for creative ways and means to enhance guest experience and to keep the property contemporary at all times. Experience in Facility Management soft services, pre-opening, planning and organizing operational requirements for housekeeping guest rooms, front and back of house cleaning as well as linen and uniform rooms operations. Staying committed and constantly reviewing policies and procedures along with overlooking the overall department operations, and recognizing potential talents and grooming them to be successful in their role which has been most rewarding. My involvement with housekeeping's general front line duties and the administrative aspects of the department give me a strong understanding of its responsibility in making a hotel a success. With my strong leadership and communication skills, I have been successful in: Team building, staff retention, structured regular trainings, higher guest satisfaction scores, succession planning for team members to ensure that all team members have a passion for their job to significantly contribute towards company’s revenue, guest satisfaction and employee satisfaction targets. Adept at designing & implementing Standard Operating Procedures, Systems & Controls, Team Motivational,Training Exercises and Guest Service Standards. Specialties:Possess Excellent Man-Management Skill.Known for best team player.Very positive and resourceful.Strongly focus on cost effective administration which resulted in running the department under the expense budget without compromising the standard Reports,Budgets,Set up of Department,Projects,Inventories.