Chandra Kurniawan

Background

About Chandra Kurniawan

17 years working experience of CRM progressive career (B2C-B2B) in Retail-eCommerce, FMCG, TV Cable-Internet, HealthTech, and Telco industries. Strength skills in business & market strategy and analysis, marketing, commercial, and customer management. Comprehensive experience in commercial, marketing, customer insight, brand, product management, business development, customer service, HR, risk management, and mastering end-to-end CRM process from acquisition and life cycle management to loyalty & retention. Specialties: specialized in developing business & marketing strategy planning, and loyalty marketing & CRM campaign to boost revenue and number of customer. Has experienced and knowledge in retail commercial market from premium to mass, and youth segment as well, with strength in customer and market analysis skills to forecast the customer and market trends related to business positioning in defining the potential market and also involving in monitoring performances and creating prompt feed back to ensure target achievement. My goal in career is to bring a change and a valuable contribution for my company without ignoring my self development. I do believe that a company which provide lots of opportunities for growth is a great company to work with. Presently looking forward only for a managerial position in CRM / Business Development / Marketing Promotion Specialties: Customer Oriented Marketing Strategy Sales Promotion Brand Development Effective Marketing Communication Plan CRM Retention Program Relationship Program Selling Program Loyalty Program Customer Research Product Demand Research Customer Satisfaction Research Digital & Social Media Marketing Budgeting Plan Controling & Acqusition