Verified recordBanking

Chantal Bigras

Senior Program & Release Manager at Ncr Atleos

Based in Montreal, Canada

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Seniority

Manager

Department

Other

Location

Montreal

Industry

Banking

Company size

9.1K

Contact information

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Email

1 credit

c•••••••@ncratleos.com

Phone

5 credits

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Background

About Chantal Bigras

Seasoned, Autonomous, and Organized Manager. • Servant Leader, Facilitator, and Allied Coach: I foster trust and harmonious working relationships through attentive listening and thoughtful questioning. Committed to my team’s growth, I remain accessible and strive to facilitate their work to ensure service quality. • Anticipation and Proactive Management: I adopt a strategic and preventive approach to mitigate last-minute disruptions. By analyzing upcoming trends and deadlines, I identify risks and implement appropriate preventive measures. This proactive vision optimizes resources, ensures smooth execution, and facilitates informed decision-making, fostering a structured and high-performing environment. • A Mobilizing Orchestra Conductor: I coordinate the rhythm to ensure a quality product, managing risks, deadlines, and corrective solutions. In a resource-limited environment, I effectively prioritize to unite multidisciplinary talents around a common goal. Versatile without mastering everything, I work closely with experts thanks to my technical rigor. • A Transparent Public Relations Officer: I design communication strategies tailored to diverse audiences, adjusting my message accordingly. Skilled at shifting from summaries to essential details, I create presentations, reports, and key performance indicators adapted to stakeholders. Optimistic yet rigorous, I communicate with honesty and clarity, ensuring precise and relevant information. • An Engaging Change Agent: I effectively drive transformations, whether introducing new products, services, software solutions, or organizational shifts. By identifying key stakeholders and defining a clear vision, I support leadership and employees in embracing change, ensuring adoption, and maximizing expected benefits. • Adaptability and Emergency Management: Like firefighters, I am ready to respond to unexpected situations and emergencies. I can quickly refocus on immediate priorities, even when my schedule is disrupted by frequent solicitations and last minute meetings. With a flexible approach and a diverse toolkit, I adjust my strategies based on context and constraints, recognizing that no universal solution applies to all situations. • A Promoter of intrapreneurial values: The integration of intrapreneurial values is essential to my work. The pursuit of success, continuous learning, innovation, honesty, and decision-making autonomy guide my approach, fostering an enriching and collaborative environment. Curiosity and creativity are key drivers in challenging conventions and designing meaningful solutions.

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