Chantal E.

Background

About Chantal E.

INDUSTRY KNOWLEDGE: My experience in the information and technology field comprises of 10+ years; during my client management journey, I met and exceeded monthly targets on a regular basis. I have a deep passion for the ICT field because it allows me to utilize dynamic products and services to improve productivity, output and innovation. GRIT AND DETERMINATION: The proficiencies which make me successful are the ability to onboard new clients whilst maintaining the satisfaction and growth of existing client accounts and the timeliness in execution of issue resolution; whilst ensuring that strategic objectives are met by both client and company. LONG-TERM RELATIONSHIP BUILDING: I was able to establish and maintain key relationships in various sectors such as financial, manufacturing, energy and government which lead to the onboarding of new clients and a notable increase in revenue generation. UNIQUE KNOWLEDGE: I also coordinated and implemented several marketing initiatives using social media platforms to maintain customer outreach and drive new organizational initiatives, thereby leading to improved client satisfaction. How do I master my job? The answer is simple "keep calm, keep learning and aim to meet deadlines and targets set". Goals and ambitions: To manage a team of highly skilled professionals in a dynamic technology-based company. Guiding principles: Dedication, Optimism, Decisiveness, Persistence and owning full responsibility for my actions. Why ICT. I am passionate about ICT business development because the job gives a high sense of reward and accomplishment from assisting clients in achieving their business goals.