Chantel Paulgaard

Background

About Chantel Paulgaard

In my role as the Director of People and Culture at Gallagher, a global leader in insurance, risk management, and consulting services, I am responsible for implementing strategic HR initiatives that align with our company's vision and values. With over 20 years of experience, I specialize in employee relations, organizational restructuring, policy development, and strategic workforce planning. My main objective is to collaborate with leadership to improve performance, foster a culture of continuous improvement, and provide effective HR solutions. I am dedicated to creating a positive work environment that attracts, develops, and retains top talent, while empowering employees, managers, and leaders to reach their full potential and achieve exceptional results. I am passionate about supporting employee success and collaboration, and I thrive in fast-paced, growing environments. My commitment is to cultivate a culture that values accomplishments and prioritizes ongoing improvement. • Partner with leaders to deliver comprehensive HR services and support the evolving needs of teams. • Develop and implement people strategies to drive performance and align with business objectives. • Analyze trends from turnover, exit interviews, and engagement surveys to provide actionable recommendations. • Serve as a trusted advisor and coach to enhance leadership effectiveness and organizational success. • Ensure excellent service delivery for employee inquiries related to benefits, policies, and issue resolution. • Collaborate on employee initiatives, offering expertise in career development, performance management, and compensation. • Participate in full-cycle recruitment to attract and retain top talent. • Create, develop, and implement an Employee Handbook and supporting HR policies. • Review, redesign, and implement updated benefit programs, including transitioning to a new provider • Manage organizational restructuring and layoffs. • Interpret employee engagement survey results and implement follow-up initiatives. • Mergers & Acquisitions • Employee relations. • Compliance and legal matters, conflict resolution, and training and development. • Manage change, compensation and benefits, HR policies, talent management, succession planning, job descriptions/evaluations, and workforce planning.