Charan Vadapalli

Background

About Charan Vadapalli

Aeries Technology: Working as Order Management Specialist for Aeries Technology Experienced and dependable Order Management Specialist with a proven track record of supporting smooth business operations through accurate, efficient, and timely order processing. I specialize in managing high volumes of data with precision, ensuring every order is entered correctly and fulfilled without delay. With a strong grasp of ERP and CRM systems, I act as a key link between sales, logistics, and customer service teams—keeping communication clear, information up to date, and processes running smoothly. I’m known for my attention to detail, problem-solving mindset, and ability to stay calm and focused under pressure. Whether it’s optimizing workflows, reducing order errors, or improving turnaround times, I’m driven by the opportunity to make systems better and customers happier. I take pride in doing the behind-the-scenes work that helps teams succeed and businesses grow. TechMahindra: Worked as Sales Administration Controller for Tech Mahindra Ltd Being a Sales Administration Controller I supported 3 main business areas of Cambridge University Press. • Higher Education • Library • Retail Higher Education: Higher education is all about providing instructors and students with the best content and resources from eminent writers to assist successful teaching and learning endeavors in the quickly evolving educational environment of today. The following tasks are handled by me in Higher education. • Conversion of Higher Education Leads in Salesforce (US and EMEA). • Instructor/Entitlement Requests (Free examination copies provided to the Lecturers) • Preparing and Maintaining reports related to Higher education textbooks. Library: Library is all about handling the sales of eBooks (Order Management) and handling customers queries (Technical support, Reports, and all other queries). The following tasks are handled by me in Library. • Order Processing (Using Mantle application) • Preparing and Maintaining reports related to Library sales. • Providing Price Quotations. • Credit Management • Salesforce data Maintenance and Dashboards • SAP account creations. • Handling Tickets related to Author queries in Zendesk (ERP Tool) Retail: • Amazon Enrolments (Enrolling the Newly published books and Existing books) • Amazon Status Checks (Maintaining the status of Published books and existing books in Amazon portal based on availability of stock) • Amazon price checks (Updating the prices of Existing and Newly Published Books)