Charis Bailey
Senior Software Analyst at Parentpay
Based in London, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
London
Industry
Software Development
Company size
228
Contact information
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c•••••••@parentpay.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Charis Bailey
Hi, I’m Charis Bailey and I am a Software Analyst with 3+ years of experience. A highly analytical and technically minded tech professional, I draw on a broad range of practical experience within IT, 1st, and 2nd Line Support. I guide technical solutions to infrastructure, applications, and systems, both in-person and via remote support software. I am a trusted professional with a dependable reputation for managing projects and advising individuals on best course of action. Day-to-day, I identify and solve problems with innovative thinking and with the capacity to deal simultaneously with a number of rapidly changing and competing priorities. I drive continuous improvements to IT support services and consistently delivers reductions in tickets, whilst streamlining process to optimise responses and attainment of Service Level Agreements.
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