Charissa S.
Principal Business Analyst at San Diego Gas & Electric
Based in San Diego, United States
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Seniority
Staff
Department
General Business & Management
Location
San Diego
Industry
Utilities
Company size
2.8K
Contact information
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c•••••••@sdge.com
Phone
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Background
About Charissa S.
Business Analyst with history of experience delivering successful programs and creating internal reports. Consistently uses strategic analysis in developing web content strategies and continuous improvement of customer experience initiatives. Skills: • Ability to aggregate data from multiple sources and generate reports. • Experience performing analyses and preparing reports. • Project management with ability to gather cross-departmental support to complete goals. • Excellent writing, oral communication, and presentation skills. • Ability to work independently and function as project lead in team environment. • Strategic analysis with customer support and customer experience improvement initiatives. • Ensure that customer needs are understood and addressed. • Ability to work in a fast-paced, deadline-driven environment. Specialties: Strengths Finder 2.0 Profile: 1) Responsibility, 2) Harmony, 3) Discipline, 4) Developer, 5) Empathy
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