Charles Basant

Background

About Charles Basant

A Short Synopsis of my background: Ever since I was a teenager I was into technology. I was always on the computer, learning how computers work, whether it was software or hardware. I eventually built my own custom PC and to this day have 4 custom PC's and have rebuilt and handed down some to family and friends. I eventually decided to take it one step further and go to Seneca College for Computer Science Technology. It was a 4 year program that involved learning all computer parts and how they interact with each other. Learning how to build them and diagnose issues. We learned how to network and share files between different operating systems. There was a heavy focus on networking which was my favorite part. I worked with Cisco devices and a program called Packet Tracer to solve network issues by using network protocols to route traffic correctly. I always remembered a course I took on communication that changed my thought process on how I interacted with people for the better. Coming out of College I wanted to find a job in my field. I ended up finding a job at a place called 3D Network Technology. We went on location to clients and small businesses as Desktop support technicians. I only worked there for a week as I did not have a car at the time, making it difficult for me to meet the needs of the company. I tried very hard to find another job, but I could not find one as almost every job I searched for wanted 2-10 years of desktop support experience. I interviewed for Rogers finally and was put into a group interview, with roughly 10-20 people. I did not make it through and that destroyed any confidence I had at the time. I ended up interviewing at Canada Computers in 2010 for a sales position and was hired. I tried my hand at sales. Within a year I was one of the best on the team, and I strongly believe my educational background played a heavy part as my knowledge of tech and computers was deeper than most in the store. In 2012 I was promoted to Supervisor and then promoted to Assistant Manager in 2013. I love the team, I love the Company and I love computers. I stay up to date on all current technology, solve the majority of issues in the tech department. I have become very skilled in Retail Sales, Store Management and Customer Satisfaction. My combined knowledge from school, technology interests and working at Canada Computers has made me more than a tech guru.