Seniority
Manager
Department
General Business & Management
Location
United Arab Emirates
Industry
Banking
Company size
5.3K
Contact information
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c•••••••@rakbank.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Charles Blessing
Genesys Completed CERTIFICATIONS * Genesys Certified Professional 8 System Consultant, Voice Platform * Genesys Certified Professional Platform SDK8 Developer Genesys Completed Trainings * Genesys SDK 8 workshop for developers (Paris)* Genesys Framework 8 and GVP 8.1 deployment and Integration Training (Dubai, UAE)* Genesys SIP and GVP 8.1 deployment and Integration Training (Dubai, UAE)* Genesys Reporting solution deployment and Integration Training (Dubai, UAE)* Genesys Voice Platform 7.6 Installation and integration GVI (Dubai, UAE)* Genesys Composer Routing Application (Dubai, UAE) Experience & Education * Extensive knowledge in customizing applications pertaining to IWS, GAD and IVR VXML using asp.net and Composer * Extensive knowledge in Genesys Inbound, Outbound, GVP, eServices and Advanced Routing * 7 Years of Experience working with Genesys Products as Implementation, Design and trouble shooting * 9 Years of Experience working with Development technologies.Net and Java.* Bachelors in Computer Sciences (Hons) in computing, 2006.
Decision-makers
Other people at Rakbank
- PRVp
Priyanka Ramasagaram
Associate Vice President · General Business & Management
- CAVp
Chahrazad al Hajjar
Vice President, Service Excellence · Operations
- MKStaff
Mohmmad Khalidulislam
Business Banking Specialist · Sales & Business Development
- DRManager
Denis Rodrigues
Operations Officer · Operations
- NNManager
Natesh Natesh
Assistant Manager · Operations
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