Charles Cole

Background

About Charles Cole

As an Account Executive at SPS Commerce, I leverage my 10+ years of experience in operations, logistics, marketing, sales, and project management to deliver solutions that meet the needs of retail customers and suppliers. I build and maintain strong relationships with key decision-makers and stakeholders, and collaborate with cross-functional teams to ensure smooth and timely implementation of contracts and services. I also contribute to revenue growth and customer satisfaction by identifying and pursuing new opportunities, upselling and cross-selling products, and providing exceptional support and service. Before joining SPS Commerce, I worked at Boston Scientific for over four years, where I started as a Sales Support and quickly advanced to a Marketing Operations Specialist. In this role, I managed various marketing campaigns and projects, coordinated with internal and external partners, and analyzed and reported on the performance and impact of marketing initiatives. I also applied my critical thinking and problem-solving skills to optimize processes, systems, and workflows, and to resolve any issues or challenges that arose. Throughout my career, I have demonstrated my strategic planning, persuasive leadership, and interpersonal skills, as well as my commitment to diversity, equity, and inclusion, and my passion for serving the US military and the business community.