Charles E. Henry

Background

About Charles E. Henry

An executive with an extensive background in Information Management and a proven track record in directing professionals in systems development, operations, tactical and strategic business planning. Demonstrated skills and ability to motivate and organize people to accomplish desired results. As the Vice President of various assignments, have consistently led the introduction of new organizational models and business practices, resulting in significant business process improvements, revenue generation and reduced operating costs. A track record of successful business development within and across organizations and the industry. • A natural aptitude for strategic planning, financial analysis, capture management and teaming • Diplomatic, persuasive and articulate communication style to establish and maintain rapport with internal and external customers / partners • Proactive, superior attention to detail, project management, and organizational skills • Business acumen, strong analytical and problem solving skills, reliability and sound judgment • Passion for personal accountability, achievement, learning and continual improvement • Ability to articulate complex issues into succinct, cohesive summaries and presentations KEY CORE COMPETENCIES Leading Large Scale Development and Delivery, Process / Performance / Quality Improvement, Integration Testing Processes and Programs, Systems Integration and Business Transformation, Program and Project Management of Major Programs, Business to IT liaison, Revenue Assurance, Web Services Operations, Service Order Mgmt, Billing and Provisioning Operations, Disruptive Thinking Balanced Scorecard