Charles J Seich

Background

About Charles J Seich

I am a hospitality and operations executive with a passion for creating memorable experiences for my guests and team. I have a penchant for problem solving and a creative approach for launching new concepts and achieving financial success. I believe it is imperative to understand the short and long-term goals to execute solid plans, expectations, and timelines. Most importantly, no formula for success can be absent of people. I take pride in creating a positive and sustainable work culture by listening to, understanding, and developing my team. As owner and partner, I led the strategy and execution for opening six food and beverage revenue centers including a 40-seat upscale restaurant, a lobby bar, a coffee shop, a rooftop lounge, in-room dining, and private events. After delivering a successful opening plan and marketing strategy, the business opened with great praise and turned a profit in year one. We received positive press from multiple New York and national media publications along with a glowing two-star review from New York Times for our restaurant, Ferris. I thrive in the challenges of improving and repairing operations. I led the turnaround of a high-volume business with food quality issues, poor capacity planning, and an uninspiring service experience at Ruschmeyer’s, a four-acre resort-like property in the Hamptons. I worked quickly to understand the details and synergies of the operation to develop and execute a comprehensive turnaround plan. We grew revenues by 12% each season and maintained COGS under 18%. I am fortunate for the talented mentors, colleagues, and employees who have helped me become a successful leader. Through them, I’ve learned to promote the importance of candor and personal responsibility. I believe in honest, disciplined leadership and value a work culture that is positive, inclusive and creative. I lead by example, taking great pride in what I do, emphasizing that comprehensive education and training will deliver the best results. My team would tell you that I’m approachable and empathetic, that I earn their trust, and that I listen. They would share that despite a pragmatic approach, I don’t take myself too seriously and believe that having fun at work is a prerequisite for a sustainable positive output. Spanish fluency, brand development, financial planning, multi-site management, restaurant openings, P&L management, project management, team building, market positioning, process improvement, menu and service development, standard operating procedures, brand partnerships