Charles Jayaraj
Education Manager at British Council
Based in Chennai, India
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Seniority
Manager
Department
Education
Location
Chennai
Industry
Non-profit Organizations
Company size
24K
Contact information
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c•••••••@britishcouncil.org
Phone
5 credits+91 ••• •••• ••••
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Background
About Charles Jayaraj
With over 15 years of cross-functional leadership experience, I am a results-driven Education Manager at the British Council, leading strategic delivery operations, risk management, and business transformation across the global exams and education portfolio. I specialise in driving operational excellence, process optimisation, and high-impact project delivery in complex, multicultural environments. As a PMP®-certified Project Management Professional and Lean Six Sigma Green Belt, I bring deep expertise in performance improvement, stakeholder engagement, and change management. My focus lies in enhancing end-to-end service delivery, strengthening governance frameworks, and enabling data-driven decision-making that supports organisational growth and sustainability. I am passionate about building and mentoring high-performing teams, fostering a culture of accountability, and delivering projects that balance efficiency with purpose. Working at the intersection of education, nonprofit management, and international collaboration, I am committed to advancing the British Council’s mission of promoting global learning, inclusion, and excellence.
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